Terms & Conditions
We ask you to read these terms & conditions carefully as a pre-requisite prior to any service engagement with Shuttle Dev Ltd.
Limitation of Liability
Except to the extent prohibited by law, Shuttle Dev Ltd shall not be liable to any person who accesses the www.shuttledev.com site or any materials for any direct, indirect, special, or consequential damages or awards of any kind resulting from the use or inability to use the website or its contents.
Disclaimer
The site and its materials are provided “as is” without warranties of any kind. Shuttle Dev Ltd does not guarantee uninterrupted service, error correction, or freedom from viruses or harmful code. References to other links, services, or websites do not imply endorsement, and we are not responsible for their content or availability.
Shuttle Dev Ltd Service Terms & Conditions
These terms apply to agreements between Shuttle Dev Ltd and any Client. They constitute the full agreement and supersede prior arrangements. No oral information shall modify this Agreement.
Definitions
- “Shuttle Dev Ltd”: the company, its employees, consultants, agents.
- “Client”: any individual, business, or entity receiving services.
- “Intellectual Property Rights”: copyright, patents, trademarks, and related rights globally.
- “Inappropriate Material”: content that is unlawful, harmful, defamatory, or violates IP or security.
- “Relevant Legislation”: applicable UK laws regarding data protection and illegal content.
- “Services”: as described in Shuttle Dev Ltd’s correspondence.
Payment & Services
All work remains property of Shuttle Dev Ltd until full payment is received. Website clients have 28 working days for review. Minor edits are free within reason. Additional services incur fees. Late payments may result in service suspension. Hosting and maintenance fees are non-refundable. Payment is due within 28 days of invoicing.
Indemnity
Clients agree to indemnify Shuttle Dev Ltd against all claims, losses, and legal costs arising from services, client content, or breaches of this Agreement.
Shuttle Dev Ltd is not liable for email system failures, non-delivery, or security issues. Clients must not transmit inappropriate material or spam.
Force Majeure
Neither party is liable for failure to meet obligations due to events beyond control, including natural disasters, war, telecom failures, or supplier issues. Shuttle Dev Ltd will notify the Client and request a reasonable extension.
Copyright
Intellectual property in the Services remains with Shuttle Dev Ltd until payment is cleared in full.
Confidentiality
Both parties agree to protect confidential information. This clause excludes public or previously known information or disclosures required by law.
Shuttle Dev Ltd may seek permission to publicly reference projects for branding or marketing purposes.
Termination
Either party may terminate with notice. Shuttle Dev Ltd may terminate with 7 days' notice for breaches such as non-payment. Contract-based services require 3 months’ cancellation notice after the minimum term. Ownership remains with Shuttle Dev Ltd until all dues are cleared. No refunds will be issued upon termination.
Complaints & Disputes Procedure
Submit complaints via email or post with full details including the nature, persons involved, evidence, and proposed resolution. Shuttle Dev Ltd will respond within 10 working days. Escalation to directors is available. We aim to resolve all issues fairly and recommend mediation if necessary.
General
Shuttle Dev Ltd reserves the right to remove services for breaches including inappropriate material. Acceptance of services, invoices, or continued use implies agreement to these terms.
Notices
Notices may be sent via email or post. Email is considered received on the day sent; post is considered received five working days after mailing.
Law
This Agreement is governed by English law. Disputes shall be subject to the jurisdiction of the English courts.
Company Registration No: 13573097. Registered Address: Shuttle Dev Ltd, 63-66 Hatton Garden, London, EC1N 8LE. Shuttle Dev Ltd reserves the right to amend these terms without prior notice.
Last Revised: March 2025