Privacy Policy

1. Information About Us

Shuttle Dev Ltd

Limited Company registered in England under company number 13573097

Registered address: 63‑66 Hatton Garden, London, England, EC1N 8LE

Email address: admin@shuttledev.com

2. What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

3. What is Personal Data?

Personal data is defined by the GDPR (EU Regulation 2016/679) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

In simpler terms, personal data includes any information that can identify you, such as your name, contact details, identification numbers, electronic location data, and other online identifiers.

4. What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

1. Right to be informed: about our collection and use of your personal data.
2. Right of access: to the personal data we hold about you.
3. Right to rectification: of inaccurate or incomplete data.
4. Right to erasure: (aka “right to be forgotten”).
5. Right to restrict processing: under certain circumstances.
6. Right to object: to processing for specific purposes.
7. Right to data portability: to reuse your data across different services.

For more on exercising your rights, contact us (see Part 11). You can also contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

5. What Personal Data Do You Collect?

We only collect personal data once a business relationship has been accepted by your company. Personal data we may collect includes:

• Name
• Date of birth
• Address
• Email address
• Telephone number
• Business name
• Job title
• Profession

6. How Do You Use My Personal Data?

We process your personal data on lawful grounds including:

• To perform our contractual obligations
• With your consent
• For our legitimate business interests

Your personal data may be used to:

• Provide and manage your account
• Supply our services
• Personalise our service
• Communicate with you
• Send you opted-in information or marketing (you may unsubscribe at any time via email to admin@shuttledev.com)

7. How Long Will You Keep My Personal Data?

We retain your personal data for as long as necessary, and in any case for at least six fiscal years to comply with legal and accounting requirements.

8. How and Where Do You Store or Transfer My Personal Data?

We may transfer data outside the UK or EEA (“third countries”). When we do, we implement safeguards such as GDPR-compliant agreements and vetted suppliers to protect your data just as strongly as within the UK and EEA.

9. Do You Share My Personal Data?

We may share personal data with group companies and third-party service providers (e.g., payment, hosting, marketing) under secure and compliant agreements:

• Stripe (payment processing, US)
• Amazon Web Services (hosting, US)
• A2Hosting (hosting, UK)
• Squarespace Domains (hosting, UK)

We may share data if required by law, such as under court order or government request.

10. How Can I Access My Personal Data?

You can make a “subject access request” in writing (email or post) to the details below. A form is available, but not required. We respond within 30 working days, extending up to three months in complex cases. A fee may apply if requests are manifestly unfounded or excessive.

11. How Do I Contact You?

Email address: admin@shuttledev.com

Postal Address: Shuttle Dev Ltd, 63‑66 Hatton Garden, London, England, EC1N 8LE

12. Changes to this Privacy Notice

This Privacy Notice may be updated periodically due to legal or business changes. All updates will be published here on shuttledev.com.